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Unified inbox — production

Message Gateway.

Every WhatsApp, Telegram, SMS, and iMessage in one panel. Auto-reply with AI, forward to email or CRM, search history across all channels and years. One thread per contact, not one thread per app.

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The product

Most small businesses leak messages across four or five apps. WhatsApp on the manager's phone, SMS on the front-desk computer, Telegram on the founder's laptop, iMessage somewhere none of them admits. The Message Gateway is the first time all of that lives in one place — without giving up any of the channels. We built it because we kept seeing customers reply to the wrong app, miss the WhatsApp because the phone was charging, or forget that a critical SMS landed at 2 a.m. and was buried by morning. The gateway is the system that catches every message and routes it to the right human (or the right agent) — in real time, on the channel it came in on.

One inbox for every channel

WhatsApp, Telegram, SMS, iMessage, email — collapsed into a single threaded view. The operator sees the conversation, not the wire format.

Per-channel behaviour rules

Auto-reply on Telegram, forward-to-email on SMS, queue for human on WhatsApp — every channel gets its own policy. Change it without redeploying.

Anti-loop dedup + opt-out helper

We catch carrier loops and 'stop' signals automatically to help prevent repeated replies to automated messages. Opt-out lists are global, not per-campaign.

Group filtering

Telegram groups, WhatsApp chats, and SMS short codes are filtered with a single rule set — keep what is signal, drop what is noise, audit the boundary.

Attachment-aware threading

PDFs, photos, voice notes, location pins — all rendered inline, all searchable, all archived. The history travels with the contact, not with the channel.

Two-way send from the dashboard

Reply from a single panel across every channel. The contact never knows which wire your message took — they just get the answer.

What's under the hood

Messages routed
56,400+
Channels unified
many
Search history
years
Setup
≈1 hour

Setup time and channel availability depend on connected accounts and provider requirements. Search covers retained history.

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