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Inbound voice — production

Voice Receptionist.

A 24/7 AI receptionist that answers calls, books appointments, takes messages, qualifies leads — sounding like a colleague, scaling like a system. Live on real phone lines for autobody shops, law firms, dispatch teams, and clinics.

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The product

The receptionist is what gets remembered. A missed call is a lost client; a friendly, accurate pickup is the difference between a one-time visitor and a referral. Our Voice Receptionist replaces the queue-and-callback dance with an AI agent designed for prompt answers in supported languages, with context from available previous interactions. Each business gets a tailored script tree, a voice that matches its brand, and a live operator dashboard for the cases where a human still matters.

Fast pickup, natural conversation

The receptionist is designed to greet callers in around a second and respond at conversational pace — no "your call is important to us" stalls, no robotic delays between turns. Built on the same realtime voice pipelines used by the world's most demanding production deployments.

Custom scenarios per business

Every line gets its own script tree: clients, adjusters, walk-ins, deliveries, spam filter, after-hours overflow. Multi-agent handoff is built in — the receptionist routes the conversation to the right specialist persona without dropping context.

Multilingual by default

Supports 190+ languages, depending on the configured voice provider and model. Recognition quality varies by language, accent, and connection; important details should be confirmed with the caller.

Appointments + calendar integration

Reads Google Calendar free-busy, parses 'tomorrow at ten' in the caller's words, holds the slot atomically against double-booking, and writes the event with the caller's full name and reason. Reschedules and cancellations work the same way.

Recordings, transcripts, summaries

Recording and transcription are available when enabled, subject to prior notice and legally required consent. Delivery, access, and retention follow your deployment settings.

Operator hand-off and barge-in

An authorized operator can take over a conversation or transfer it to an approved number. Live listening and monitoring are subject to applicable notice and consent requirements. Call activity supports operational review.

What's under the hood

Pickup latency
≈1s
Concurrent calls
Scalable
Languages live
190+
Channels covered
PSTN · WebRTC

Response time, concurrent call capacity, and language availability depend on your configuration, provider limits, and network conditions.

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